About Wayfinder

People-first IT for modern practices

Wayfinder was founded by Mike and Jason as a solution to the many needs of local dental and medical offices had in finding an IT partner they could trust. Located in the heart of Mesa, Arizona, we continue to serve all clients, both local and national.

We combine proactive support, security-first thinking, and clear communication to keep your team focused on patients—not problems.

Our mission

Give every client a dependable, secure, and simple technology experience. We believe great IT is quiet—systems just work, data stays safe, and your team gets time back every day.

Our story

Founded by people who’ve lived the chaos of reactive support, we built a service model around prevention, clarity, and accountability. Today we support growing medical and dental practices with managed IT, cybersecurity, cloud options, and strategic guidance.

What we value

Proactive by default

Monitoring, patching, and prevention—so issues don’t happen in the first place.

Security-first

Best practices across computers, network, backups, and training—mapped to your risk.

Plain-language IT

We keep it clear and actionable—no buzzwords, just outcomes.

Ownership

If it touches your workflow, we help own it—vendors included.

24/7

Monitoring & alerting

99.9%

Uptime targets

HIPAA

Healthcare-focused controls

15+ yrs

Combined experience

Meet the team

Friendly, responsive people who care about doing the job right.

Michael Kleinman

Head Honcho

With almost 20 years in the IT industry, Michael has gathered expert knowledge in what customers need when it comes to IT. An Arizona native, he has helped numerous businesses both locally and nationally scale up their infrastructure. Whether its a small practice or an burgoening enterprise, he is there to help.

Jason Randall

Computer Crusader

An IT pro, Jason comes with a strong background in customer service, technical support, and custom business IT solutions. With over 18 years of experience, and a background as a Telecom Broker, he consistently ensures that clients' business needs are met through tailored solutions.

Mark Brown

Operations Overlord

Mark keeps operations running smoothly by streamlining processes and ensuring every detail is handled. With a focus on structure and reliability, he creates an environment where both the team and clients can thrive.